![]() Press it once to enter the 1st letter, twice (without pausing) for the 2nd letter, and three times for the 3rd. Each numeric key on the dial pad has three letters on it. When entering capital letters it displays as A->a1. It initially appears as 1->Aa, indicating you are entering digits. To switch between letters and digits press the input modifier softkey. Pay attention to the difference between entering digits, capital, or lowercase letters. If you have changed and forgotten the admin password, enter the MAC Address you obtained above using capital letters ( but before doing so you should contact us or your phone system administrator to see if we or he have a record of the current admin password!) On the dial pad, enter 456 for the admin password or.You can let go of the keys once an admin password prompt appears. Press and hold the 1, 3, and 5 keys simultaneously on the dial pad. ![]() Ignore any of the options here and instead. A "countdown autoboot" screen will display. Restart the phone as explained above and press the Cancel Softkey to stop the reboot process.Write down the 12 digits hexadecimal number in the S/N: or Mac: field. If the sticker is missing or faded you can access the Main Menu screen and select Settings> Status> Platform> Phone.The MAC address is the 12 digits hexadecimal number, just above the bar code. Look for a sticker on the bottom of the phone.You can find the MAC address by doing one of the following: If you have changed and forgotten your admin password then, before proceeding with the factory reset, you will need to find out the phone's MAC address. Or, if your phone's password has been reset and forgotten,
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